Why Some Businesses Get Bought—And Others Get Studied Then Passed

Some founders get a term sheet. Others get a thank-you email after three weeks of diligence.

Both had strong revenue. Both showed growth. Both had clean P&Ls. So what happened?

The business that got bought didn’t just perform—it made the buyer comfortable scaling it. That’s the difference.


Strong Financials Are the Starting Point—Not the Close

Too many founders assume clean books, double-digit growth, and happy customers are enough. They’re not.

Buyers look deeper: field execution, labor structure, customer mix, repeatability, founder reliance, leadership depth. They're not buying what the business is—they're buying what it can do next, without the founder.


Good Isn’t Always Buyable

Buyers don’t walk away from bad businesses. They walk away from fragile ones.

What usually kills the deal:

  • The founder still runs sales or quoting

  • Margin varies crew to crew

  • Key techs are irreplaceable

  • Systems exist on paper—not in practice

  • Growth came from hustle, not infrastructure

From the outside, it looked solid. Inside diligence, it didn’t hold up.


Case Example: $6M Revenue, 25% Margin—and a Pass

One residential services business had clean financials, fast growth, and strong CSAT scores. But:

  • Quoting relied on the founder’s gut

  • Margin was inconsistent

  • No field reporting system

  • Training wasn’t standardized

  • No one else could explain the pricing model

A buyer liked the numbers. But everything still ran through the founder—and the systems weren’t strong enough to survive without him. That’s not a platform. That’s a risk.


What Buyers Are Really Asking

Behind every term sheet—or polite rejection—are these six questions:

  1. Can this business grow without adding chaos?

  2. Can a new leader run it without a 12-month handoff?

  3. Are the systems strong enough to survive turnover?

  4. Is execution driven by process—or by memory?

  5. What happens if the founder steps back tomorrow?

  6. Is current performance repeatable—or circumstantial?

If those answers aren’t clear, the deal slows down—or dies.


How to Stress-Test Your Own Business Like a Buyer

Want to know if your business is ready? Try this:

  • Step 1: Step out for two weeks. No emails. No calls.

  • Step 2: Give your team a normal lead flow. Don’t adjust volume.

  • Step 3: Ask a third party to watch these 5 metrics:

    • Quoting accuracy

    • Crew-level margin

    • Completion time vs. schedule

    • Customer callbacks

    • Escalations requiring the founder

If any of those break—your business isn’t broken. But it’s not buyable yet.

This is what buyers simulate in diligence. You can run it first.


What the Bought Businesses Get Right

In every transaction we’ve been part of, the businesses that closed fast—and got premium pricing—shared a few key traits:

  • Tight service mix with consistent margin

  • Crews that deliver without escalation

  • Clear leadership layer beneath the founder

  • Pricing logic documented and repeatable

  • Clean customer segmentation

  • Field performance tracked weekly, not monthly

It’s not just that the numbers were good. It’s that the operations made sense—and didn’t require translation.

Buyers don’t just underwrite margin. They underwrite the system producing it.


Final Thought

Good businesses get attention. Buyable businesses get action.

When buyers pass, it’s rarely because the numbers didn’t pencil. It’s because the model behind the numbers couldn’t scale.

If you’re thinking 12–36 months out, now is the time to fix what buyers would flag. Not because you're selling—but because it’s how real value gets built.

Previous
Previous

The 5 Reports Every Ops Manager Should Review Weekly

Next
Next

Where to Look First: 7 Places Value Leaks in Service Businesses