What to Do 12, 24, and 36 Months Before a Sale

Most founders wait too long to prepare.

Not because they’re unaware—but because they’re focused on execution.

Revenue’s growing. Customers are happy. If a buyer called tomorrow, they could “pull it together.”

That’s the trap.

Because once a deal is in motion, it’s too late to fix what really matters.

Buyers don’t just evaluate your business. They evaluate how ready it is to be bought.

Why Timeline Matters

The best businesses don’t just operate well—they hold up under scrutiny.

And scrutiny shows up in diligence:

  • Financial accuracy

  • Customer concentration

  • Crew-level performance

  • Margin trends

  • Leadership depth

  • Founder reliance

  • Contract clarity

  • System maturity

If you’re addressing these after an LOI, you’ve already lost leverage.

What to Focus On: 36, 24, and 12 Months Out

Whether you plan to sell or just want the option to, here’s what to prioritize.

36 Months Out: Build the Foundation

This is where value is created—or capped.

Shift from Gut to System

  • Document core processes: quoting, job flow, collections, inventory, training

  • Identify founder-owned decisions and assign backups

  • Launch weekly reporting: margin, crew efficiency, return visits, escalations

Track Margin at the Field Level

  • Set gross margin targets by job type

  • Build visibility (manual or tech-enabled)

  • Train crews on how they affect profitability

Get Leadership in Place

  • Hire or elevate leads across ops, finance, scheduling, and customer service

  • Hand off one function per quarter

  • Track outcomes without daily involvement

Fix Structural Issues Early

  • Normalize the financials

  • Stop mixing personal and business expenses

  • Resolve 1099 vs. W2 misalignments

  • Move key contracts under the business entity

Clean the Cap Table

  • Close out handshake equity

  • Address silent investors

  • Align all documents

Outcome: You’re no longer essential to daily execution, and structural blockers are removed before they show up in diligence.

24 Months Out: Professionalize for Diligence

This is when buyers start taking notice.

Tune Financial Visibility

  • Close books monthly, accurately, and fast

  • Break out revenue by job type, crew, or region

  • Reconcile margins by line of business

Build Redundancy Around You

  • You no longer quote, schedule, or solve daily problems

  • Managers run the business; you review performance

  • If you step out for two weeks, nothing breaks

Tighten Legal and Admin

  • Store all contracts digitally

  • Ensure employment agreements are current

  • Audit licensing, insurance, and compliance

Clarify Customer Relationships

  • For key accounts: assign ownership, track engagement, define stickiness

  • Light CRM usage is enough—visibility matters more than complexity

Track Labor Productivity Weekly

  • Revenue per truck, jobs per day, gross margin per crew

  • Push accountability into the field, not just into ops leadership

Outcome: You’re not just growing—you’re operating in a way buyers can trust and validate.

12 Months Out: Signal Strength

Now is when buyers start forming first impressions.

Defend Margin

  • Eliminate underpricing and scope creep

  • Coach quoting team weekly

  • Tie increases to cost data, not gut feel

Lock in Growth Predictability

  • Demonstrate pipeline consistency

  • Ensure new revenue is sourced without you

  • Document how demand is generated—even if it’s simple

Clarify the Narrative

  • Know your three-year arc: what changed, what’s fixed, what’s scalable

  • Articulate your thesis: why someone would want to own this business

  • Tighten it into a one-pager before you need it

Strengthen the People Equation

  • Standardize compensation

  • Document how teams are hired, trained, and managed

  • Address underperformance proactively

Prepare the Data Room

  • Organize folders for finance, legal, ops, HR, and customer files

  • Assign internal ownership

  • Label and date everything

Outcome: The business doesn’t just operate cleanly—it presents as a high-confidence acquisition before it’s ever marketed.

Deal-Readiness Diagnostic

Answer honestly:

  • Could you step away for 30 days without performance dipping?

  • Do you know your gross margin by job type—and is it trending up?

  • Are all vendors, customers, and employees under contract?

  • Can you explain three years of financials in five minutes—with support?

  • Would a buyer see leadership beneath you—or only you?

If you answered “no” to more than one, the business isn’t ready to sell.
It’s ready to start preparing.

Final Thought

The best exits don’t happen because a business performs.

They happen because the business was prepared.

Buyers reward clean systems, clear leadership, and operational maturity—with better terms, less structure, and faster closes.

Whether you’re selling in 12 months or five years, preparation builds leverage.

The time to start is now.

For weekly playbooks on building leverage, preparing for exit, and operating with intent, subscribe to The Grey Brief.

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Don’t Just Add Services—Add Margin

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How Buyers Model Founder Risk